Refund policy

Exchange and Refund Policy

We want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below:

• Returns: You have 30 days after purchase to return an item. The product must be unused, unwashed, and in its original packaging.
  
• Refunds: Once we receive and inspect the returned item, we will process your refund to the original payment method. The cost of return shipping will be deducted from the refund amount.
• Exchanges: We do not offer direct exchanges. If you wish to change an item, you can return it and place a new order.
  
• Return shipping costs: Customers are responsible for all return shipping costs. We do not cover return shipping fees.
  

To initiate a return, please contact us at hello@houseofelia.com.